In-dealership training increases sales and gross profits, fosters an upbeat “team environment” amongst the sales force and management and greatly improves salesperson retention and productivity. In-dealership training is also convenient, efficient, effective and affordable.
wyemanagement offers in-dealership training facilitated by our professional trainers. Choose from our comprehensive menu of over 30 seminars and workshops encompassing:
- SALES TRAINING
- F&I TRAINING
- PORTFOLIO RENEWAL TRAINING
- TELEPHONE and E-MAIL TRAINING
- SUB-PRIME (SPECIAL FINANCE) TRAINING
- USED VEHICLE MANAGEMENT TRAINING
- SALES MANAGEMENT TRAINING
Workshops can be customized for the individual needs and goals of the dealership. See Seminar & Workshops SECTION for program offerings.
In-dealership training is available in formats of 1 to 5 days. Longer term in-dealership training is also available along with monthly 1 day sessions for continuous re-enforcement and re-training of your dealership’s sales process. In addition to our menu of 1, 2, 3 and 5 day programs, the following ½ day workshops are also available:
- HOW TO EFFECTIVELY DEAL WITH THE ISSUE OF PRICE EARLY ON IN THE SALES PROCESS
- 6 QUESTIONS WE SHOULD ALWAYS ASK DURING THE QUALIFYING STEP AND 6 QUESTIONS WE SHOULD NEVER ASK (and strategies for thorough qualifying)
- HOW TO SELECT A VEHICLE FROM STOCK WHEN IT DOESN’T EXACTLY MATCH WHAT THE CUSTOMER WANTS
- HOW TO PRESENT A VEHICLE VIA A SIX POINT WALK-AROUND PRESENTATION
- HOW TO FACILITATE AND EXECUTE AN EFFECTIVE DEMONSTRATION DRIVE
- TRIAL CLOSING AND ENSURING THE CUSTOMER RETURNS TO THE SHOWROOM FOLLOWING THE DEMONSTRATION DRIVE
- HOW TO PRESENT A PAYMENT-BASED “PROPOSAL” TO THE CUSTOMER
- HOW TO DEAL WITH THE TRADE-IN VALUES IN A NON-CONFRONTATIONAL MANNER
- NEGOTIATIONS SKILLS THAT CREATE “WIN-WIN” SITUATIONS
- HOW TO OVERCOME DIFFICULT CUSTOMER OBJECTIONS AND CLOSE THE SALE
- HOW TO HANDLE THE INCOMING SALES CALL
- HOW TO HANDLE INCOMING E-MAILS
- HOW TO PROSPECT FOR NEW BUSINESS
Dealer Group Training
wyemanagement can assist your dealer group to:
1 - DESIGN
2 - PLAN
3 - DEVELOP
4 - FACILITATE
an organized training plan for on-going, in-dealership sales, F&I, used vehicle and sales management training. Our training professionals can also assist your dealer group to implement a dealership sales process that is consistent through every dealership. Let the wye professionals work with your management team to develop your dealer group’s very own “automotive university”.
