“I want to thank you very much for your input and time last
week at the Used Car Managers Training Program. I was very
thoroughly impressed with the information and
presentation.”
Robert V. Parkins, National
Manager, GM Certified Used Vehicles, U.S.
General Motors,
U.S.A.
Detroit, Michigan
“MDA Services Ltd. has endorsed and recommended
wyemanagement for the past several
years. Our major focus has been the training of business
managers and increasing profitability in the finance office.
We believe that the training provided by Wye is the very best
available, as evidenced by results that our dealerships have
achieved. We had instances of dealerships more than doubling
credit insurance sales but in all cases the business office
profitability and CSI have improved.
MDA Services Ltd. highly recommends
wyemanagement’s Business Office
and related training programs.”
R.W. Stephanson,
President
MDA Services Ltd.
“Best training seminar I have attended in the 15 years I have
been in the auto business. Thanks!!!”
Bob Ramsay, Sales
Manager
Regina Motor Products
“Our partnership with
wyemanagement gives us access to
leading edge training techniques, innovative ideas, and all of the
tools needed for our people to implement and take their success to
the next level.”
Christopher Rawson, Western Canada
Manager
Sym-Tech Automotive
Products
“We recently started using
wyemanagement to train our sales staff.
The results have been overwhelming. Half of me does not want me to
share the success we received from Wye with my colleagues, but that
is not the spirit of the TDBA.”
Frank Apa,
President
Oakville Lexus Toyota
“Remember in your seminar you said about giving this job at
least six months, well what a difference sticking it out
does. March and April were a couple of my biggest months, 14
cars one month and 13 cars last month and I already have 5 cars
this month!”
Michelle Hutchinson, Sales /
Leasing Consultant
KIA of Owen Sound, Ontario
“FIRST CLASS” Excellent presentations - excellent 2
days. I am leaving with much higher expectations of
myself!”
Gerry Tewnion, General Sales
Manager
Saturn of Kamloops
“We had a contest from Central Region" last month and just to
make you proud I became #1 salesperson. I couldn't do this without
Wye Management and a great trainer. Just wanted to say
THANKS.”
Jason Byun, Sales / Leasing
Consultant
Mercedes-Benz Canada
Inc
Retail Division, Thornhill
“Very informative, funny and refreshing. I did not have
to struggle with staying focused on class. I have learned
many new strategies which will be easily implemented”
Michael Park, Financial Services
Manager
Capital Pontiac Buick Cadillac -
Regina, Saskatchewan
“Hey Guys. Well, I did it. I am July Salesperson of the
month. 16 cars (4 preowned) and 11 warranties. The warranties
gave me 100 dollars a piece extra in my pocket. I also broke
the record for warranties. It stood at 10, until now. I just
wanted to share this with you, as your course helped me greatly.
Thanks for all the tips.”
Judy Raine, Sales and Leasing
Consultant
Johnston Chrysler - Hamilton,
Ontario
”I thoroughly enjoyed the 2 days. I have talked about your
sessions across the country and have heard only positive things
about the training.”
Garry Alexander, National Sales
Trainer
BMW Group University
“Excellent Program. Dynamic trainer — a must attend for
any manager!”
Jason Reid, Dealer
Principal
Lonestar Harley Davidson -
Winnipeg, Manitoba
“I just wanted to say thanks again for all of the training
you provided us with. Ever since I got back to Mazda I have been
selling lots of cars, in fact the first two ups I took, I was able
to close them both for list. I hope all is well for you and
your business is going well. I will keep in touch with you
this year and let you know about my progress. Thanks guys, you have
made a huge difference in my selling and my confidence.”
Grant Mushlian, Sales and Leasing
Consultant
Burlington Mazda
“I’ve learned exactly what I was after and hope in
future that I will be attending other courses from your
company!”
Edward Masich, Sales
Manager
Toronto Dodge
“Great article Chris in Canadian Auto news! I have been using
the menu since you presented it to me in and I love it. Like you
say it makes you present every product every time, customers are
apt to choose at least one or two items and it helps speed up the
process which is great when you are busy. It has definitely bumped
my average by $400+. I can't imagine not using the menu now it
makes my job so easy.”
Shannon Cavazzi, Business
Manager
Summit Hyundai - New Minas, Nova
Scotia
Your ideas on new approaches to sales were insightful and a great
help on my new career path.
I very much appreciated your time as you did to guide me is even
more welcome.
Nikki Konopinski
IBM Canada Inc.
“This is the second time in 2 years that I
attended this course. Best information and thought starters I have
ever had in a long time. I will continue to use Wye
Management and participate in training.”
Hans Maurer, Used Car
Manager
Wood Wheaton Chevrolet Cadillac -
Prince George, B.C.
“I must say that wyemanagement was the single best sales
course I have ever taken. I thought the information was very
practical and helpful. I would recommend this course to
everyone (except the competition). I thought you did an excellent
job in making thinks simple to learn and still keep it
exciting. I would love to know what other courses you
offer. I am happy to say that in March I set our dealerships
single month record in selling 25 cars. I wouldn't have been able
to do this without the info I got at Wye.”
Ryan Bender, Sales / Leasing
Consultant
Kia Of Newmarket
"Great Job at our National
Conference - especially the internet presentation!"
Bruce Caton, National Manager -
Pre-Owned
BMW Canada
“An excellent seminar - great ideas shared by instructor and
participants. I would definitely attend again!”
Steve Kruceckl, Business
Manager
Meidl Honda - Saskatoon,
Saskatchewan
“Informative and entertaining — the introduction to
MENU SELLING was well presented and concise. I look forward
to implementing numerous ideas back at the dealership.”
Del Lekopoy, Business
Manager
Orion Chevrolet - Winnipeg,
Manitoba
“The most entertaining and informative seminar I have ever
been attended. Our instructor was excellent and made it
interesting,… never a dull moment!”
Matt Stuart
Virden Recreation &
Watersports - Virden, Manitoba
“Great pace, humour and ideas. Very clear / concise
explanation of all topics. I would highly recommend this class to
others with a high degree of confidence. Thanks for all the
assistance and laughs - Will attend others.”
Paul Whintors, Used Vehicle
Manager
Preston Chevrolet Cadillac -
Langley, B.C.
“I believe that I can speak for us all at MDA Services
when I say that is always a pleasure to attend your workshops and
work with you in bringing the best training available to our dealer
partners and business managers... Your obvious passion for training
so, comes across in those meetings/workshops
and the humor is so appreciated by all those in attendance! Thanks
again for your help and expertise!”
Jacob Boschee, Manager, Northern
Alberta
MDA Services
You might not remember me but I attended one of your managment
courses in Edmonton about 4 years back. Since then we have
gone on to being the number 1 Ford dealer in central Alberta!
I thought your course was great and your new article was very
insightfull.
Lyndon Taylor, General Sales
Manager
Lacombe Ford Sales Ltd. - Lacombe, Alberta
“I found out instructor to be informative and
entertaining. He held my interest throughout the entire two
days. I came away with a number of great ideas to improve
profits in our dealership.”
Cherry Carter
Thoms
Can Am RV - Winnipeg,
Manitoba
“A great course, good interaction with dealers with solid
‘real world’ ideas in improving Used Car Department
profitability. An awesome instructor!”
Dave Fulton, Optimum Zone
Manager
Western Zone - General
Motors
“Great content, great pace and always a pleasure and
experience to attend!”
Roger Howell, Business
Manager
Hickman Saturn Saab - St.
John’s, Newfoundland
“This is the third course I’ve taken from
wyemanagement and as always it
was absolutely fabulous — tons of great ideas and statistics
to refresh the process. It was evident that you put a lot of
time and effort in ensuring that you brought us the best possible
ideas out there!”
Jeannie Mongrain, Business
Manager
Donnelly Pontiac Buick GMC -
Ottawa, Ontario
“We appreciated your seminar. The Sales Manager Workbooks
have been sent out to our dealerships. Feedback has been positive
and we look forward to future seminars.”
Rob Vincent, Area Sales
Manager
Toyota Canada Inc. - Atlantic Zone
Office
“I attended with trepidation. The information was not only
confidence building and inspirational but extremely relevant in
today’s market. Our facilitator was a wonderful
instructor who delivered and enormous amount of helpful information
in an interesting and entertaining manner. I am so grateful
for this seminar.”
Jacqueline Bickel, Financial
Services Manager
Hilltop Subaru / Hyundai - Veron,
B.C.
“Great program. As a relatively new manager my thought
process has been expanded. The trainer was articulate and
knowledgeable.”
Lon Teasdale, Sales
Manager
Edmonton Motors
“You did a great job guys! Content… RIGHT ON!
Presentation… OUTSTANDING!!”
Ron Vande Beek, Dealer
Principal
Highland Chevrolet Cadillac -
Aurora, Ontario
”Just thought I would let you know that, in returning from
your training session and applying the most important things I
learned regarding when to do the appraisal and how to ask the
proper questions I have sold and delivered 7 vehicles. Once again
thank you for all you help.”
Adrien Laperle, Sales and Leasing
Consultant
True North Chevrolet Cadillac -
North Bay, Ontario
“I just wanted to take a moment to thank you for the great
training you did in Calgary. I have applied your principles and now
find it extremely enjoyable and rewarding to sell life and
disability contracts. I used to sell maybe 3 or 4 contracts a month
and after applying your techniques and principles, sold 14
contracts in June or 75% of the sales at the dealership resulting
in MDA's #1 spot in the region. To date in July I have sold 19
contracts or 60% of the dealership sales and anticipate another #1
spot for the region.
Thank you very much for a great and enjoyable seminar. The other
business managers here look forward to your next training session
to help better their success.”
Allan Wong, Business
Manager
Eastside Dodge Jeep Chrysler -
Calgary, Alberta
“I have to thank you, I took your sales course in late April
of 2008 in Edmonton and since then have seen a huge upswing in my
sales and my productivity. I attribute a lot of this to your
course. I have since been able to consistently contribute over 20K
gross to the dealership and quite often crack the 5K a month mark
in terms of personal earnings. I was fortunate enough to win a
national competition for product knowledge and presentation of our
newest product the Saturn Astra. I just wanted to thank you again
for the tools that you gave me to start a long and successful
career in auto sales. I am lucky enough to be taking my first 2
week vacation to Cuba in January. I have found my strongest talent
in the process has turned out to be closing i have between a 75 and
100 percent closing ration when going to paper. Again thank you so
much for all your help.”
Christian Neudecker, Sales
Consultant
Saturn of Edmonton South
“Just wanted to drop you a note and thank you once again for
the information in our sessions. I have been using the charts
for the social profiling like a religion since the seminar. I
wanted to share some of my success. Having the charts in front of
me allowed me to create a deal yesterday that included a $6,700
extended warranty program, a financing on an $110,000.00 plus
vehicle as well as a full protection and chemical package. The
whole sale was done with a two-minute turnover on the phone and I
had never met the client before.”
William Hildreth, Financial
Services Manager
O’Regan’s
Mercedes-Benz - Halifax, Nova Scotia
”After spending much time with Chris over the past 3 days and
watching him , I saw such a passion he has for training people, it
not so much his knowledge (he has so much of that I know) but it is
more his passion. Passion is one of the big keys to be successfully
in my view. I know you have all grown plus got some great ideas
from Chris that you can use to be more successful. He has given us
so much to think about and practically ideas we can start using
today, but remember to do it with passion.”
Bruce Kirkland, General
Manager
Lexus of Edmonton
“We enjoyed the broad experience of business, team building,
socializing and fun. I found your training session both
informative and entertaining. I always learn best when I'm
enjoying myself.”
David Wells,
President
GMAC
“I'm nearing another month-end and I wanted to drop a note of
thanks to you. I've been converting some line of credit customers,
using some components of your slide show to sell warranty, I've
designed my own menu, and I'm thrilled to report that I've had the
best July EVER. I'm sure it's a Brock Ford record too!
I've earned over $8,000 this month and I won the national ESP
contest to boot. I'm selling with a much better attitude too. I'm
on cloud nine! I more-than-paid the dealership back for the
course registration fee the very next day back at work.”
Jeanette Aiello, Financial
Services Manager
Brock Ford - Niagara Falls
”Thanks again for the great course we did, I spoke to a few
of the other guys who attended and they were all amazed at the
results. Most of us expected the same ol, same ol of a boring
course with an instructor who tried to be funny but just came off
cheesy and dry. You actually are funny and kept us all interested
in the material we covered so thank you again.”
Matt Campbell, Financial Service
Manager
Saturn Saab of Calgary N.E.
“Thanks again for putting on another great seminar for us.
I know it definitely helped me out, and I have sold 5 cars since
last Friday!”
Paul Taravati, BMW Canada Pre-Owned
Sales Master
BMW Toronto
I really want to thank you for such a great presentation in our
course! Very informative and Very Very Entertaining!!! It is so
nice to spend a day with fellow colleagues and not feel like your
going to fall asleep. I cannot wait until your next seminar
here in the north of beautiful British Columbia.
Thanks Again :)
Cathy Frenette,
Financial Services Manager
Hoskins Ford Sales Ltd. - Smithers, B.C.
“It is nothing short of a miracle…well it was nothing
short of a lot of help from individuals like yourself, but the
month in USED is going to be awesome. What I mean by that is
it is going to make money this month. First time this year - and
good money by the looks of it. We are averaging $5,000.00 a
deal front and back. It is truly shocking. I was so used to
low # and losing in there I would never have expected such a huge
turn around. We have implemented so many of your great ideas but
have a long way to go.
Adeen, Sales
Manager
Northstar Ford - Fort MacMurray,
Alberta
“I really enjoyed the MENU training yesterday. AND it has
already worked... sold a joint life on a used this morning and ECP
contract and rust on a new unit. Your presentation and in my
opinion your delivery of the information was
outstanding.”
Philip G. Eastwood, Financial
Services Manager
Baywest Toyota
"Yesterday was both a
very enlightening day for me but also extremely entertaining. Chris
you are a terrific trainer both in the content you deliver but also
your imaginative, energetic style!!! It is no wonder so many
people enjoy your sessions!
Kerry E. Mueller, President
ONE-EIGHTY
CORP.
“I just wanted to thank-you for your time on Monday. As a
Sales staff we have endured countless training and motivational
speakers but never before have I experienced anything as
uniquely energetic, effective and positive than what you
offered us on Monday. Never before have I seen our sales staff
engaged in unison by any one speaker. This is a testament to your
unrivaled natural sense of humour as well as an innate ability to
command a room.
Earlier today we were recollecting Mondays session amongst
ourselves and in particular, the Growth Cycle. Let me tell you, it
is as memorable now as it was Monday. Traditionally we have a hard
enough time remembering if we kissed our wives or said good bye to
our children as we rush off to work. Thankfully, I still see the
positive affects of Mondays session on the showroom floor.
Thank-you again on behalf of all of us at Raceway
Chrysler.”
Ryan Southam, Sales
Professional
Raceway Chrysler -
Toronto
"What a fabulous day. Thank you
so much for your ideas and insight.
We all know we have a great opportunity to have a positive impact
on the industry!"
Lisa Laroque, Eastern Regional
Manager
Royal Dealer Services
“I was at your training in Red Deer a couple of weeks ago
that was put on with MDA. I just wanted to say thanks for some
great ideas which we have now implemented at St. Albert Dodge. One
of the ideas which I just got to try out was the double printing of
contracts - one with insurances and one without - it worked great
and I couldn't be happier! Previous courses from WYE with menu
selling has meant a tripling in F&I gross in just a few
months.”
Shaun Kos, B.Comm., MBA, Finance
Manager
St. Albert Dodge - Red Deer,
Alberta
