In-dealership training increases sales and gross profits, fosters an upbeat "team environment" amongst the sales force and management and greatly improves sales person retention and productivity. In-dealership training is also convenient, efficient, effective and affordable.

wyemanagement offers in-dealership training facilitated by our professional trainers. Choose from our comprehensive menu of over 25 seminars and workshops encompassing sales training, F&I management, sub-prime management, renewal management, used vehicle management and sales management. Workshops can also be customized for the individual needs and goals of the dealership. See Seminar & Workshop Outlines section for program offerings.

In-dealership training is available in formats of 1 to 5 days. Longer term in-dealership training is also available along with monthly 1 day sessions for continuous re-enforcement and re-training of your dealership's sales process. In addition to our menu of 1, 2, 3 and 5 day programs, the following ½ day workshops are also available:

• HOW TO EFFECTIVELY DEAL WITH THE ISSUE OF PRICE EARLY ON IN THE SALES PROCESS
• 6 QUESTIONS WE SHOULD ALWAYS ASK DURING THE QUALIFYING STEP AND 6 QUESTIONS WE SHOULD NEVER ASK (and strategies for thorough qualifying)
• HOW TO SELECT A VEHICLE FROM STOCK WHEN IT DOESN'T EXACTLY MATCH WHAT THE CUSTOMER WANTS
• HOW TO PRESENT A VEHICLE VIA A SIX POINT WALK-AROUND PRESENTATION
• HOW TO FACILITATE AND EXECUTE AN EFFECTIVE DEMONSTRATION DRIVE
• TRIAL CLOSING AND ENSURING THE CUSTOMER RETURNS TO THE SHOWROOM FOLLOWING THE DEMONSTRATION DRIVE
• HOW TO PRESENT A PAYMENT-BASED "PROPOSAL" TO THE CUSTOMER
• HOW TO DEAL WITH THE TRADE-IN VALUES IN A NON-CONFRONTATIONAL MANNER
• NEGOTIATIONS SKILLS THAT CREATE "WIN-WIN" SITUATIONS
• HOW TO OVERCOME DIFFICULT CUSTOMER OBJECTIONS AND CLOSE THE SALE
• HOW TO HANDLE THE INCOMING SALES CALL
• HOW TO HANDLE INCOMING E-MAILS
• HOW TO PROSPECT FOR NEW BUSINESS

Dealer Group Training
wyemanagement can assist your dealer group to:
1 - DESIGN
2 - PLAN
3 - DEVELOP
4 - FACILITATE
an organized training plan for on-going, in-dealership sales, F&I, used vehicle and sales management training. Our training professionals can also assist your dealer group to implement a dealership sales process that is consistent through every dealership. Let the wye professionals work with your management team to develop your dealer group's very own "automotive university".